Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, subscribe to our newsletter, participate in community discussions, or contact our support team. This includes:

• Personal information such as your name, email address, and username
• Gaming preferences and favorite genres for personalized recommendations
• Reviews, ratings, and comments you submit about visual novels
• Communication history when you contact our customer support
• Newsletter subscription preferences and interaction data

We also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, operating system, referring URLs, and pages visited to improve our service and provide better game recommendations.

2. How We Use Your Information

Your privacy is paramount to us, and we use your information solely to enhance your experience on our visual novel catalogue platform. We use the collected information to:

• Provide personalized game recommendations based on your preferences and browsing history
• Send you our weekly newsletter featuring new releases, developer interviews, and industry insights
• Enable community features such as reviews, ratings, and discussion forums
• Improve our website functionality and user experience through analytics
• Respond to your inquiries and provide customer support
• Detect and prevent fraudulent activity or abuse of our services
• Comply with legal obligations and enforce our terms of service

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• With trusted service providers who help us operate our website and deliver services to you
• With game developers and publishers when you choose to participate in beta testing or feedback programs
• When required by law, such as to comply with a subpoena or similar legal process
• To protect our rights, property, or safety, or that of our users or the public
• In connection with a merger, acquisition, or sale of all or part of our business

Any service providers we work with are bound by strict confidentiality agreements and are prohibited from using your information for any purpose other than providing services to us.

4. Data Security and Protection

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption of sensitive data both in transit and at rest
• Regular security audits and vulnerability assessments
• Secure servers with limited access controls and monitoring
• Employee training on data protection and privacy best practices
• Regular backup procedures to prevent data loss

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. These technologies help us:

• Remember your login status and preferences
• Analyze website traffic and user behavior patterns
• Provide targeted recommendations for visual novels you might enjoy
• Improve our website performance and functionality
• Deliver relevant content and advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may limit some features of our website, such as personalized recommendations and saved preferences.

6. Third-Party Services and Links

Our website contains links to external platforms including Steam, Apple App Store, Google Play Store, and various game developer websites. We also integrate with social media platforms and analytics services. These third-party services have their own privacy policies that govern how they collect and use your information. We encourage you to review the privacy policies of any external websites or services before providing your personal information. We are not responsible for the privacy practices of these third-party services.

7. Your Privacy Rights

You have several rights regarding your personal information, and we are committed to helping you exercise these rights:

• Access: You can request a copy of the personal information we have about you
• Correction: You can update or correct inaccurate personal information
• Deletion: You can request that we delete your personal information, subject to certain exceptions
• Portability: You can request a copy of your data in a structured, machine-readable format
• Opt-out: You can unsubscribe from marketing communications at any time
• Restriction: You can request that we limit how we process your personal information

To exercise any of these rights, please contact us through our support channels. We will respond to your request within 30 days and may require verification of your identity for security purposes.

8. Children's Privacy

Our service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13, please contact us immediately so we can take appropriate action.

9. International Data Transfers

As our platform serves a global community of visual novel enthusiasts, your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information. We participate in recognized data transfer frameworks and work only with service providers who meet our strict data protection standards.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for the duration of your account plus a reasonable period thereafter. Community contributions such as reviews and forum posts may be retained longer to maintain the integrity of our platform discussions.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and, if you have an account, by sending you an email notification. Your continued use of our services after any changes indicates your acceptance of the updated privacy policy.

12. Contact Us

If you have any questions about this privacy policy, your personal information, or our privacy practices, please don't hesitate to contact us. Our privacy team is committed to addressing your concerns promptly and thoroughly. You can reach us through our contact form, email our privacy team directly, or write to us at our business address. We value your trust and are here to help with any privacy-related questions or concerns.